Skip to content
Search

Latest Stories

Well Pharmacy launches Online Doctor service in partnership with Expert Health

Well Pharmacy Online Doctor
Patients can access care quickly without the need for in-person consultation (gettyimages)

By removing traditional barriers to obtaining prescriptions, Well Pharmacy aims to empower patients to take control of their health safely and efficiently

Well Pharmacy, the UK’s leading independent pharmacy chain, has launched its new Online Doctor service in partnership with Expert Health Ltd.

The service provides quick, convenient, and confidential access to prescription treatments for a wide range of conditions, without the need for in-person consultations.


Patients can choose how they receive their prescriptions, with options for home delivery, collection at a local Well Pharmacy, or pickup from John Bell & Croydon.

Andrew Caplan, Chief Retail Officer at Well Pharmacy, said: “Our Online Doctor service is a step forward in making healthcare more accessible and tailored to modern lifestyles.

“It provides an efficient, secure, and discreet way for patients to access the treatments they need, all backed by the expertise and trustworthiness of Well Pharmacy.”

The launch of this service reinforces Well Pharmacy’s ongoing commitment to improving access to healthcare and meeting the evolving needs of patients.

By removing traditional barriers to obtaining prescriptions, Well aims to empower patients to take control of their health safely and efficiently.

Andy Sloman, CEO of Expert Health Ltd, commented: “Digital healthcare becomes so much more powerful when combined with the expertise and human touch of healthcare professionals.”

“With over 20 years' experience in delivering healthcare digitally, Expert Health's partnership with Well creates a powerful patient offer, combining the convenience of online consultations with the accessibility and support of a national store network.”

The service offers treatments for a range of conditions, including:

  • Allergy
  • Asthma
  • Cystitis
  • Emergency contraception
  • Erectile dysfunction
  • Facial hair removal
  • Hair loss
  • Jet lag
  • Malaria prevention
  • Migraine
  • Period delay
  • Premature ejaculation
  • Routine contraception
  • Acne
  • Smoking cessation
  • STI treatment

With a network of over 750 pharmacies, Well Pharmacy serves more than two million people monthly and delivers over 400,000 consultations each year

More For You

Mike Hewitson, superintendent pharmacist & managing director of Beaminster Pharmacy

Mike Hewitson elected as NPA board member for England

Mike Hewitson elected as NPA board member for England: New term begins April

Mike Hewitson, superintendent pharmacist & managing director ofBeaminster Pharmacy, has been elected as the next National Pharmacy Association (NPA) board member for England.

Since 2023, Hewitson has served as chair of Community Pharmacy Dorset. He is also a member of Somerset Council and a Non-Executive Director at HubRx.

Keep ReadingShow less
Store closures 2024: Chemists among hardest hit

Over 600 chemist shops belonging to multiples and chains were closed last year

Getty Images

35 shops closed per day last year, chemists worst affected

More shops are expected to exit the UK high streets driven by driven by rising operational costs and a continued shift towards online shopping and transactions.

According to figures from PwC, a total of 12,804 outlets operated by chains (those with five or more locations) exited high streets, shopping centres and retail parks in 2024 – equivalent to 35 closures per day.

Keep ReadingShow less
Empty pharmacy shelves due to UK medicine shortages.

The government has said it's investing up to £520m to manufacture more medicines

Pic credit: iStock

Brexit blamed for UK medicine shortages with "little sign of recovery"

The UK is facing “a worsening situation” with drugs shortages compared to the rest of Europe as a result of Brexit, according to the Nuffield Trust health thinktank.

It comes of the back of data that revealed that the department of health and social care (DHSC) received 1,938 notifications of disruptions to medicine supply last year – the highest in four years.

Keep ReadingShow less
Alert! Patients on Promixin should be switched to alternatives by 30 April

Promixin is licensed for treating chronic pulmonary infections caused by Pseudomonas aeruginosa in adults and children with cystic fibrosis

Getty Images

Medicine shortage: Promixin to be discontinued from May 2025

The Department of Health and Social Care (DHSC) and NHS England have issued a national patient safety alert regarding the upcoming shortage of Promixin (colistimethate).

The alert, issued on 17 March 2025, states that Promixin (colistimethate) 1-million-unit powder for nebuliser solution unit dose vials (UDVs) will be discontinued from early May 2025, with stocks expected to be exhausted by this time.

Keep ReadingShow less
PAGB welcomes new vice-presidents and treasurer to Board

Rob Elliott and Bas Vorsteveld ( L-R)

Bas Vorsteveld will now oversee the Kenvue’s business in Northern Europe

PAGB appoints new vice-presidents and treasurer to Board

PAGB, the consumer healthcare association, has announced the appointment of two new vice-presidents and a treasurer to their Board.

Bas Vorsteveld, area managing director for Northern Europe at Kenvue, and Rob Elliott, OTC centre of excellence lead at Viatris, have been elected as vice-presidents.

Keep ReadingShow less