Skip to content
Search

Latest Stories

PSNC launches Pharmacy Pressures Survey 2023

The Pharmaceutical Services Negotiating Committee (PSNC) has launched Pharmacy Pressures Survey 2023 to make case against the ‘unprecedented financial and operational challenges’ faced by the community pharmacies in England.

The Committee has urged those working in or owns a community pharmacy to ‘take part’ in the survey.


“The survey results will be critical to help us to show Government and the NHS how difficult things now are for pharmacies, and to persuade them to take action. We will be using the results in our negotiations, in our conversations with MPs, Ministers and in national media work as part of the joint #saveourpharmacies campaign,” said PSNC.

The Pharmacy Pressures Survey is once again comprised of two surveys to give insight into both financial and operational pressures.

Together with the other national pharmacy organisations PSNC are working both to show policy makers the severity of the problems and to lobby for Government and NHS action to ease the pressures.

The surveys will be open for completion until COP Monday 20th February.

There are two separate surveys for:

  • Pharmacy business owners/head office representatives

    This survey covers the pressures being experienced by businesses, looking at the overall running of the pharmacy business including financial and staffing pressures. Please note that only one representative from each pharmacy business should complete this survey – please check this is the case before doing so.

  • Pharmacy teams

    This survey covers the day-to-day pressures experienced by pharmacy teams including supply chain issues, patient interactions/experience and staff morale.

“Independent contractors or pharmacy owners who also work day-to-day in a pharmacy are very welcome to complete both surveys if they would like to, or they could complete the owners survey and encourage team members to complete the team survey.

PSNC Chief Executive Janet Morrison said: “Last year our Pressures Survey received a huge number of responses for which we were so grateful. The results have been invaluable: we still use them regularly to highlight the problems facing community pharmacies, including using them as part of our negotiations, sharing them with Ministers and MPs, and citing them in Parliamentary briefings and national media work.

In recent months we have invested significantly in our influencing work to get the message across to Government and NHS England that the community pharmacy network is facing a fearsome range of pressures and challenges. The sector is on its knees and the consequences of the current funding situation, and the damage of increasing business costs, means a serious risk of collapse.

To help us to keep making the case and to push for short and long-term funding increases, we are asking contractors and pharmacy teams to help us once again. A big response to these surveys will give us an accurate and persuasive snapshot of the scale of the problems the sector is facing which we can use in all our influencing work and negotiations.

Data always helps us to make our case, and the 2023 survey will provide us with further evidence to support our arguments – both in our ongoing discussions, and through public and Parliamentary forums. This year we have also partnered with the other national pharmacy organisations on a #SaveOurPharmacies campaign and the results of the Pressures Survey will be a key focus for that, with media and Parliamentary coverage already being planned.

We very much hope that as many people in the sector as possible will be able to take part, and I’d like to thank everyone in advance who will take the time to fill in these surveys: we really value your input.”

More For You

Infant formula: Food, diet and obesity committee welcomes CMA proposals, demands action on processed foods
CMA study shows that parents could save around £300 a year by switching to a lower priced infant formula brand (gettyimages)

Infant formula: CMA calls for stronger labelling and advertising rules

All infant formula brands should be displayed together and separately from other formula milks in stores to enable quick and easy price comparisons – suggests CMA 

The Competition and Marketing Authority (CMA) has recommended the governments of the four UK nations to strengthen advertising and labelling rules of infant formula to help parents make informed decisions and save money.

This follows a CMA study on infant formula and follow-on milks, which found that a combination of factors was leading to poor outcomes for parents.

Keep ReadingShow less
David Thomas Steps In as NPA’s New Wales Representative
Five NPA members are contesting for the remaining position in England (gettyimages)

NPA board update: David Thomas succeeds Raj Aggarwal OBE

Five NPA members are contesting for the remaining position in England

David Thomas, owner of LT Chemists in Newport, will replace Raj Aggarwal OBE as the next National Pharmacy Association (NPA) board member for Wales, following an uncontested election this month.

Following the conclusion of a nomination process last week, Baldev Bange, Aisling O’Brien, Sehar Shahid, and Sanjay Ganvir have been re-elected to the Board, representing areas of England and Scotland, according to a statement from NPA.

Keep ReadingShow less
Public Policy Projects calls for better use of community pharmacy skill mix to improve medicines adherence
Non-adherence to medicines remains a critical issue, with an estimated 30 to 50 per cent of medicines for long-term conditions not taken as prescribed. (gettyimages)

Leverage pharmacy skill mix to improve medicines adherence - report suggests

The report also suggested expanding the community pharmacy contractual framework to enable community pharmacy to deliver medicines reviews

Pharmacy technicians and assistants should be enabled to talk to patients about their medications to improve medicines adherence, a new report has recommended.

The report, How medicines optimisation contributes to population health, published recently by policy institute Public Policy Projects, highlighted that non-adherence to medicines remains a critical issue, with an estimated 30 to 50 per cent of medicines for long-term conditions not taken as prescribed.

Keep ReadingShow less
GHP calls for 10% mandated protected learning time for NHS pharmacists in new campaign
Many pharmacists end up doing ‘unpaid work’ to catch up with the required training (gettyimages)

Increase protected learning time for NHS pharmacists – GHP launches national campaign

Many pharmacists end up doing ‘unpaid work’ to catch up with the required training or completing self-learning in their own time.

The Guild of Healthcare Pharmacists (GHP) has launched a national campaign advocating for pharmacists working in the NHS to have a minimum of 10% of their contracted hours protected for supporting professional activities (SPA).

In a statement published on 7 February 2025, the GHP emphasised that this protected time “should be recognized by employers and embedded in job plans.”

Keep ReadingShow less
Pharmacy contract consultation to review medicine margin and reimbursement, says Kinnock

Pharmacy contract consultation to review medicine margin and reimbursement, says Kinnock

Kinnock confirms that an announcement on the 2025/26 GP contract would be made before April 2025

The 2025/26 pharmacy contract consultation will include a review of the medicine margin and reimbursement arrangements, health and care minister Stephen Kinnock has confirmed.

Kinnock made this statement in response to a written question from Nick Timothy, Conservative MP for West Suffolk, who asked the secretary of state for health and social care, if he will review the reimbursement system for pharmacies and GP practices dispensing medicines.

Keep ReadingShow less